Privacy Policy

Privacy Policy

The Digital Matsumoto Citizens (Matsumoto Fan) Castle Town Revitalization Project ("the Project") has established this Privacy Policy to appropriately handle personal information of users of "Matsumoto Concierge" ("the Service").

Table of Contents

  1. Information We Collect
  2. Purpose of Use
  3. Third-Party Disclosure
  4. Use of External Services
  5. Security Measures
  6. Changes to Privacy Policy

1. Information We Collect

  • Questions and messages entered by users
  • User activity history and access logs
  • Device information (browser, OS, and other technical information)
  • Attribute information required for demonstration experiments (optional input items)

* Personal information such as name and email address is collected only when necessary for the purpose of use.

2. Purpose of Use

  • Provision and quality improvement of this Service
  • Analysis of demonstration project results
  • Response to issues and inquiries
  • Statistical analysis of usage
  • Improvement of this Service and consideration of new services

3. Third-Party Disclosure

The Project will not provide personal information to third parties except with user consent or as required by law.

4. Use of External Services

This Service may use external services such as AI systems and analytics tools. User data may be transmitted to these external services.

5. Security Measures

The Project implements necessary and appropriate security measures to prevent leakage, loss, or damage of collected information.

6. Changes to Privacy Policy

This policy may be amended as necessary, and any amendments will be announced through methods determined by the Project.

[Version 1] November 24, 2025

Digital Matsumoto Citizens (Matsumoto Fan) Castle Town Revitalization Project